22.9%
reduction
Understanding Medicaid’s past and examining our role in its future.
In its 60th year, Medicaid is set to enter a new phase of policy evolution. This report was developed as a free resource to empower stakeholders at all levels—from community health workers and primary care providers to policymakers—to make better decisions about the way we deliver care for Medicaid patients and ultimately support positive transformation of the program.
Medicaid programs nationwide are grappling with persistent access, quality, and cost challenges that threaten the program's long-term viability. In 2024, Waymark published a peer-reviewed study in NEJM Catalyst demonstrating how our model is making Medicaid more efficient and sustainable.
reduction
in all-cause ED and
hospital visits1
reduction
in avoidable hospital visits1
reduction
in avoidable ED visits1
increase
in outpatient primary care visits1
of patient clinical and social goals completed2
percentiles
Average improvement for 7 of 9 HEDIS quality measures2
Source: Baum A, Batniji R, Ratcliffe H, DeGosztonyi M, Basu S. Supporting Rising-Risk Medicaid Patients Through Early Intervention. NEJM Catalyst Innovations in Care Delivery. 2024;5(11). doi:10.1056/CAT.24.0060
1Reduction (%) among rising risk patients relative to a matched comparison group of rising risk patients who were not activated, using a difference-in-differences statistical analysis to control for measured confounders (demographics, risk factors), secular trends, and time-invariant unmeasured confounding.
2Among all patients receiving Waymark's service
Longstanding challenges in Medicaid delivery are now compounded by recent policy changes, making efficient, sustainable, and evidence-based care models more critical than ever.
A 2024 analysis of acute care visits among 48 million Medicaid patients found that 39% of acute care visits are for nonemergent conditions — demonstrating a lack of access to high-quality primary care and preventive services.
During COVID-19, policymakers began incorporating community health workers (CHWs) into care models. While some Medicaid programs continue these initiatives, many have lost funding, and adoption remains inconsistent across states, straining provider capacity
Poor integration of clinical and social risk data have limited Medicaid programs' ability to identify and support rising-risk patients. This fragmentation results in skyrocketing costs and worsening health outcomes, as vulnerable populations cycle through expensive and avoidable hospitalizations and emergency visits.
Waymark combines advanced targeting with community-based care teams to identify and support rising-risk patients, delivering measurable health improvements and cost savings.
For nearly 60 years, Medicaid has played an essential role in healthcare access for more than 90 million people across the United States.
children
people living in the United States
nursing home residents
of all births
of adults with HIV
of disabled adults