HIPAA Notice of Privacy Practices 

Effective: February 16, 2026

‍Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.

Waymark Care is committed to protecting the confidentiality of its patients’ medical information.  This Notice of Privacy Practices (“Notice”) describes how we may use and disclose your medical information and your rights concerning your medical information. This Notice is provided to you pursuant to the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”), and also addresses your rights under 42 CFR Part 2, which provides additional protections for substance use disorder treatment records.

OUR RESPONSIBILITIES

We are required to (i) maintain the privacy of your medical information as required by law; (ii) provide you with this Notice stating our legal duties and privacy practices with respect to your medical information; (iii) abide by the terms of this Notice; and (iv) notify you following a breach of your medical information that is not secured inaccordance with certain security standards.

We reserve the right to change the terms of this Notice and to make the provisions of the new Notice effective for all medical information that we maintain.  If we change the terms of this Notice, the revised Notice will be made available upon request and posted on our website. Copies of the current Notice may be obtained by contacting our Privacy Officer.

USES AND DISCLOSURES WITHOUT YOURAUTHORIZATION

The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures, we will explain what we mean and provide an example.  Not every use or disclosure in a category is listed. However, all of the ways we are permitted to use and disclose medical information fall within one of the categories.

Treatment:  We mayuse and disclose your medical information to provide, coordinate and/or manageyour treatment, health care, or other related services.  For example, we may disclose medical information about you to your primary care doctor or another provider involved in your care.  We may also use your medical information to remind you about an upcoming appointment.

Payment: We may use and disclose your medical information as needed to bill or obtain payment for the treatment and services provided. For example, we may contact your health plan to determine whether it will authorize payment for our services or to determine the amount of your copayment or coinsurance.

Healthcare Operations: We may use or disclose your medical information in order to carry out our general business activities or certain business activities.  These activities include, but are not limited to, training and education; quality assessment/improvement activities; risk management; claims management; legal consultation; licensing; and other business planning activities.  For example, we may use your medical information to evaluate the quality of care we provide.

Family and Friends: We may disclose your medical information to a family member or friend who is involved in your medical care or to someone who helps pay for your care.  We may also use or disclose your medical information to notify (or assist in notifying) a family member, legally authorized representative or other person responsible for your care of your location, general condition or death.  If you are a minor, we may release your medical information to your parents or legal guardians when we are permitted or required to do so under federal and applicable state law.

Third Parties:  We may disclose your medical information to third parties with whom we contract toperform services on our behalf.  If we disclose your information to these entities, we will have an agreement with them to safeguard your information. Examples of these third parties include, but are not limited to, accreditation agencies, management consultants, quality assurance reviewers, collection agencies, and transcription services.

Required by Law: We may use or disclose your medical information to the extent the use ordisclosure is required by law.  Any such use or disclosure will be made in compliance with the law and will be limited to what is required by law.

Public Health Activities:  We may disclose your medical information for public health activities.  These activities generally include the following:

●     To prevent or control disease, injury or disability

●     To report child abuse or neglect

●     To report reactions to medications or problems with products

●     Notify people of recalls of products they may be using

●     To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition

●     To notify the appropriate government authority if we believe you have been the victim of abuse, neglect or domestic violence. We will make this disclosure only if you agree or if otherwise required by law.

Health Oversight Activities:  We may disclose your medical information to a health oversight agency for activities authorized by law.  These oversight activities include, for example, audits; investigations, proceedings or actions; inspections; disciplinary actions; or other activities necessary for appropriate oversight of the healthcare system, government programs, and compliance with applicable laws.

Law Enforcement: We may disclose your medical information to law enforcement in very limited circumstances, such as to identify or locate suspects, fugitives, witnesses or victims of a crime, to report deaths from a crime, and to reportcrimes that occur on our premises.  

Judicial and Administrative Proceedings:  We may disclose information about you in response to an order of a court or administrative tribunal as expressly authorized by such order.  

To Avert a Serious Threat to Health or Safety: We may use or disclose your medical information when necessary to prevent a serious and imminent threat to your health or safety or the health and safety of the public or another person.  Any disclosure would only be to someone who can help prevent the threat of harm.

Disaster Relief Efforts: We may use or disclose your medical information to an authorized publicor private entity to assist in disaster relief efforts.  You may have the opportunity to object, unless it would impede our ability to respond to emergency circumstances.

Coroners, Medical Examiners and Funeral Directors:  We may disclose medical information consistent with applicable law to coroners, medical examiners and funeral directors only to the extent necessary to assist them in carrying out their duties.

Organ and Tissue Donation: We may disclose medical information, consistent with applicable law, to organizations that handle organ, eye, or tissue donation or transplantation, only to the extent necessary to facilitate organ or tissue donation or transplantation.

Research:  Under certain circumstances, we may also use and disclose information about you for research purposes.  All research projects are subject to a special approval process through an appropriate committee.

Workers’ Compensation: We may disclose your medical information as authorized by law to comply with workers’ compensation laws and other similar programs established by law.

Military, Veterans, National Security, and Other Government Purposes: If you are a member of the armed forces, we may release your medical information as required by military command authorities or to the Department of Veterans Affairs.  We may also disclose your medical information to authorized federal officials for intelligence and national security purposes, to the extent authorized by law.

Correctional Institutions: If you are or become an inmate of a correctional institution or are in the custody of a law enforcement official, we may disclose to the institution or law enforcement officialinformation necessary for the provision of health services to you, your health and safety, the health and safety of other individuals and law enforcement onthe premises of the institution and the administration and maintenance of the safety, security and good order of the institution.

If you have substance use disorder treatment recordsprotected by 42 CFR Part 2, additional restrictions on the use and disclosureof those records apply and are described in the section titled “Use and Disclosure of Substance Use Disorder Records” below.

USE AND DISCLOSURE OF SUBSTANCE USE DISORDER RECORDS

Some of your medical information may include substanceuse disorder ("SUD") treatment records that receive additionalprotection under federal law at 42 CFR Part 2 ("Part 2"). The following describes how we may use and disclose your Part 2 records and the additional rights you have with respect to those records.

Consent for Treatment, Payment, and Health CareOperations. We generally need your specific written consent before using or disclosing your Part 2 records for treatment, payment, or health care operations, even where HIPAA would otherwise permit such uses and disclosures without your authorization. You may provide a single written consent thatcovers all future uses and disclosures of your Part 2 records for treatment, payment, and health care operations. You are not required to sign such consent, and you may revoke it in writing at any time, although revocation will not affect any uses or disclosures made in reliance on the consent before it was revoked.

Redisclosure. If we disclose your Part 2 records to another HIPAA covered entity or business associate based on your consent for treatment, payment, or health care operations, that recipient may further use and disclose those records as permitted by HIPAA, except that your Part 2 records may not be used or disclosed in any civil, criminal, administrative, orlegislative proceeding against you, as described below.

Prohibition on Use in Legal Proceedings. Your SUD treatment records received from programs subject to 42 CFR Part 2, or testimony relaying the content of such records, shall not be used or disclosed in any civil, criminal, administrative, or legislative proceeding conducted by any federal, state, or local authority against you unless based on your separate, specific written consent for that purpose, or a court order issued after youhave been given notice and an opportunity to be heard.

SUD Counseling Notes. SUD counseling notes, which are the personal notes of a counselor recorded and maintained separately from your SUD treatment record, require a separate, specific written consent before we may use or disclose them. A consent for the use or disclosure of SUD counseling notes may not be combined with a consent for any other purpose, except anotherconsent for SUD counseling notes.

Disclosures Without Consent. We may use or disclose yourPart 2 records without your consent in limited circumstances permitted by 42CFR Part 2, including: (i) to medical personnel in a medical emergency; (ii) to qualified personnel for the purpose of conducting research, management audits, or program evaluations, subject to applicable safeguards; (iii) to report a crime committed on our premises or against our personnel; (iv) as required byapplicable state mandatory reporting laws (such as reporting suspected childabuse or neglect); and (v) in de-identified form to public health authorities.

Breach Notification. If there is a breach of your unsecured Part 2 records, we will notify you as required by the HIPAA Breach Notification Rule.

OTHER USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION

If we wish to use or disclose your medical information for a purpose not set forth in this Notice, we will seek your authorization.  Specific examples of uses and disclosures of medical information requiring your authorization include:(i) most uses and disclosures of your medical information for marketing purposes; (ii) disclosures of your medical information that constitute the sale of your medical information; (iii) most uses and disclosures of psychotherapynotes (private notes of a mental health professional kept separately from a medical record); (iv) uses and disclosures of SUD counseling notes (the personal notes of a counselor maintained separately from a substance use disorder treatment record); and (v) use or disclosure of your substance use disorder treatment records in any civil, criminal, administrative, or legislative proceeding against you.  You may revoke an authorization in writing at any time, except to the extent that we have already taken action in reliance on your authorization. 

YOUR MEDICAL INFORMATION RIGHTS

Inspect and/or obtain a copy of your medical information.  You have the right to inspect and/or obtain a copy of your medical information maintained in a designated record set.  If we maintain your medical information electronically, you may obtain an electronic copy of the information or ask us to send it to a person or organization you identify.  To request an inspection and/or a copy of your medical information, you must submit a written request to our Privacy Officer.  If you request a copy (paper or electronic) of your medical information, we may charge you a reasonable, cost-based fee.

 Request a restriction on certain uses and disclosures ofyour medical information.  You have theright to ask us not to use or disclose any part of your medical information forpurposes of treatment, payment or healthcare operations.  While we will consider your request, we are only required to agree to restrict a disclosure to your health plan for purposes of payment or healthcare operations (but not for treatment) if the information applies solely to a healthcare item or service for which we have been paid out of pocket in full.  If we agree to a restriction, we will not use or disclose your medical information in violation of that restriction unless it is needed to provide emergency treatment.  We will not agree to restrictions on medical information uses or disclosures that are legally required or necessary to administer our business.  To request a restriction, you must submit a written request to our Privacy Officer.

Request confidential communications.  You have the right to request that wecommunicate with you in a certain way or at a certain location.  For example, you can ask that we contact you only at work or by mail.  To request a confidential communication regarding your medical information, you must submit a written request to our Privacy Officer stating how or when you would like to be contacted.  We will not require you toprovide an explanation for your request. We will accommodate all reasonable requests.

Request an amendment to your medical information.  If you believe that any information in your medical record is incorrect, or that important information is missing, you may request that we amend the existing information.  To request such an amendment, you must submit a written request to our Privacy Officer.

Request an accounting of certain disclosures.  You have the right to receive an accountingof certain disclosures we have made of your medical information.  To request an accounting, you must submit a written request to our Privacy Officer. The first accounting you request within a 12-month period will be provided free of charge.  We may charge you for any additional requests in that same 12-month period.

Additional rights for substance use disorder treatment records.  If we maintain Part 2 records about you, you have additional rights, including: (i) the right to request a list of persons or entities to whom we have disclosed your Part 2 recordsthrough an intermediary, and (ii) the right to opt out of receiving any fundraising communications that are based on your Part 2 records.

Obtain a paper copy of this Notice.  You have the right to obtain a paper copy ofthis Notice upon request, even if you agreed to accept this Noticeelectronically.  To obtain a paper copyof this Notice, contact our Privacy Officer.

STATE LAW

We will not use or share your information if state law prohibits it.  Some states have laws thatare stricter than the federal privacy regulations, such as laws protectingHIV/AIDS information or mental health information. If a state law applies to us and is stricter or places limits on how we can use or share your health information, we will follow the state law.  If you would like to know more about any applicable state laws, please ask our Privacy Officer.

QUESTIONS, CONCERNS OR COMPLAINTS

If you have any questions or want more information aboutthis Notice or how to exercise your medical information rights, you may contact our Privacy Officer by mail at: Attn: Privacy Officer, 2021 Fillmore Street, Suite 1059, San Francisco, CA 94115 or privacy@waymarkcare.com.

If you believe your privacy rights with respect to yourmedical information or your substance use disorder treatment records have beenviolated, you may file a complaint with our Privacy Officer or with the Officefor Civil Rights: Centralized Case Management Operations, U.S. Department ofHealth and Human Services, 200 Independence Avenue, S.W., Room 509F HHH Bldg., Washington, D.C. 20201 or OCRComplaint@hhs.gov. We will not retaliate against you for filing a complaint.

CHANGES TO THE TERMS OF THIS NOTICE

We can change the terms of this notice, and the changes will apply to all information we have about you.  The new notice will be available upon request and on our website.