Waymark serves patients enrolled in Cardinal Care across the greater Hampton Roads and Richmond areas.
Phone
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Mon-Fri, 8am-4:30pm local time
Who is eligible?
If you have Medicaid through one of these health plans, you may qualify for Waymark’s free services:
- Aetna Better Health of Virginia (Cardinal Care)
- Sentara Health Plans of Virginia (Cardinal Care)
Not sure if you’re eligible? Contact us and we’ll help you find out.
Your local care team, here to help
Whether it’s getting to appointments, managing medications, or finding community resources, your local Waymark team is here for you.
Understand your insurance
Make sense of your benefits, find in-network doctors, and stay informed of coverage changes.
Appointment support
Help arranging transportation, translation, and more. We’ll even go with you if you’d like.
Mental health support
Talk with a counselor who can help with anxiety, depression, stress, or other challenges.
Pharmacy support
Get help with prescriptions, medical supplies, and understanding your medications.
Food, housing, and more
Help finding and applying for community resources.
24/7 support
Not sure what care you need? Chat with Waymark Compass, an AI-powered tool supervised by real doctors, to figure out the right next step.
This is just the start of what Waymark can do. Read more in our Welcome to Waymark guide.
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FAQs
Yes. Waymark is free to people enrolled in UnitedHealthcare Community & State of Ohio (Ohio Medicaid). There are no costs or fees for Waymark services.
Is Waymark really free?
Yes. Waymark is free to people enrolled in Cardinal Care through Aetna Better Health of Virginia or Sentara Health Plans. There are no costs or fees.
Which Medicaid programs does Waymark work with in Virginia?
We work with Aetna Better Health of Virginia (Cardinal Care) and Sentara Health Plans (Cardinal Care).
What areas of Virginia does Waymark serve?
We help patients in Richmond, Hampton Roads, and surrounding communities.
Does Waymark replace my doctor or PCP?
No. Waymark works with your doctor to help you stay healthy. We make sure you get to appointments, understand your treatment plan, and have what you need between visits.
How do I get started?
Call us at (804) 214-6709 or fill out our contact form. We'll check if you're eligible and connect you with your local Virginia care team.
I’m a care provider. Can I refer my patient to Waymark?
Yes. You can refer patients by filling out our referral form or calling (804) 214-6709. We'll reach out to your patient within 48 hours to get started.
