What We Do
Free and flexible care through your insurance
Waymark is free to people enrolled in eligible Medicaid programs. Start or stop anytime – there’s no cost or long-term commitment.
Or fill out our contact form
Call us today: (415) 212-8993 Mon–Fri, 9am-5pm EST
Your local care team, here to help
Whether it’s getting to appointments, managing medications, or finding community resources, your local Waymark team is here for you.
Navigating Medicaid coverage
Make sense of your benefits, provider network, and coverage in your state — and keep up to date with your plan.
Appointment support
Help arranging transportation, translation, and more. We’ll even go with you if you’d like
Mental health support
Connect with a counselor who specializes in helping people like you.
Pharmacy support
Get help with prescriptions, medical supplies, and understanding your medications
Food, housing, and more
Help finding and applying for community resources
This is just the start of what Waymark can do. Read more in our Welcome to Waymark guide.
Who is eligible?
If you have Medicaid through one of these health plans, you may qualify for Waymark’s free services:
Virginia
- Aetna Better Health of Virginia (Cardinal Care)
- Sentara Health Plans of Virginia (Cardinal Care)
Ohio
- United Healthcare Community & State of Ohio (Ohio Medicaid)
Washington
- United Healthcare Community & State of Washington (Apple Health)
- Community Health Plan of Washington (Apple Health)
What to expect when you work with Waymark
We reach out to you
If you're eligible, Waymark will call or text you. Or you can call us anytime to get started
Meet your care team and set goals
We'll visit you at home, at a coffee shop, or wherever works for you. Together, we'll talk about what you want to achieve with your health
Get support when you need it
Your care team will check in regularly and help with appointments, medications, resources, and more. You can reach us by phone, text, or in person
Graduate when you're ready
When you feel confident managing your health on your own, you can graduate. You can always come back if you need us again
Ready to get started? Call or text (415) 212-8993
At Waymark, care is a community effort
Your local Waymark team works together with your primary care provider to give you coordinated support – not just in the doctor’s office, but in your daily life.
Waymark Community Health Workers
Patient advocacy, chronic condition support, navigating community resources
Waymark Therapists
Cognitive behavioral therapy and mental health support
Waymark Care Coordinators
Care team communication, appointment coordination, navigating care gaps
Waymark Pharmacists
Support for medication, prescriptions, and medical supplies
We provide free, community-based care for people enrolled in Medicaid programs
Local care teams
Community health workers, therapists, pharmacists, pharmacy technicians, and care coordinators in your area help you navigate the system and stay healthy.
Free to access
Our services are covered by insurance companies, so there’s no cost burden to patients or providers.
Help tailored to you
We listen to what you need and connect you to assistance with food, housing, medications, mental health, and more.
Talk to your local care team
Check your eligibility, ask questions, or learn more about Waymark’s approach to free, community-based care.
Call us today: (415) 212-8993
Mon–Fri, 9am-5pm EST
FAQs
Waymark is a free service for eligible patients from your insurance. We help you get to doctor appointments, manage your medications, find mental health support, and connect to community resources like food or housing assistance.
No. Waymark works with your doctor to help you stay healthy. We make sure you get to appointments, understand your treatment plan, and have what you need between visits.
Yes. If you have Medicaid through one of our partner health plans, Waymark is completely free. There are no costs or fees for Waymark services.
Call or text us at (415) 212-8993 or fill out our contact form. We’ll check if you’re eligible and connect you with our local care team. You can also ask your doctor to refer you.
As long as you need us. Some people work with Waymark for a few months, others for longer. You can stop anytime, and if you are eligible, you can always come back if you need help again.
If your insurance changes, your eligibility might change too. Let us know right away and we’ll help you figure out what’s next. We want to make sure you stay connected to the care you need.
Yes. You can refer patients by filling out our referral form or calling (415) 212-8993. We’ll reach out to your patient within 24-48 hours to get started.
