Providers
Reduce preventable hospital and ER visits for your Medicaid patients.
Your Medicaid patients face complex challenges. Waymark helps you support them without adding to your workload.
The Challenge
40% of hospital and ER visits in Medicaid are preventable
But most providers can’t address the root causes alone. Avoidable acute care is driven by unmet social needs, behavioral health crises, and care coordination failures between visits. Waymark bridges this gap with community-based support that intervenes before health problems become preventable crises.
Our Impact
Waymark’s interventions have been shown to reduce avoidable hospitalizations by 48%
Our early interventions with rising-risk patients deliver measurable clinical and financial impact:
48% reduction
in avoidable hospitalizations
20% reduction
in avoidable ER visits
$2,347 in savings per member per year
Source: NEJM Catalyst (2024)
Extend your care team into the community
Whether you’re part of a large health system, community health center, or independent practice, Waymark's local care teams support your Medicaid patients in their daily lives. We address the medical, social and behavioral health needs that prevent them from staying healthy.
Community Health Workers
Patient advocacy, chronic condition support, navigating community resources
Licensed Therapists
Cognitive behavioral therapy and mental health support
Clinical Pharmacists & Pharmacy Technicians
Support for medication, prescriptions, and medical supplies
Care Coordinators
Care team communication, appointment coordination, navigating care gaps
Technology
A new way forward, guided by community
Waymark Signal™ uses machine learning to identify rising-risk patients with 90% accuracy - before their health issues become costly emergencies. Our technology tells care teams exactly who needs intervention and what support will work best.
Learn more about Waymark SignalNo cost, no administrative burden
We experiment to improve
Waymark is paid by health plans. There’s no financial cost to your practice or your patients.
No additional administrative burden
We handle social services paperwork, prior authorizations, and care coordination. You focus on clinical care, without adding new technology or workflows.
Simple integration with your practice
Patient identification
Waymark Signal identifies eligible Medicaid patients who would benefit from community-based support
Patient outreach
Our local care teams reach out to eligible patients and assess their needs
Care delivery
Waymark teams deliver interventions—appointment support, therapy, medication management, and social services navigation
Provider coordination and reporting
You receive updates on patient progress and we coordinate all care activities with your treatment plan
FAQs
Waymark serves patients enrolled in Medicaid through our partner health plans. Contact us and we'll verify eligibility for your patient. If they're eligible and interested in services, our local care team will begin working with them.If the patient isn’t eligible, we’ll refer them to resources that might help and let you or the referring provider know that we connected.
Waymark works alongside you to address barriers that prevent patients from following your care plan. We coordinate care activities with you and your treatment plan remains central to the patient's health management. Our care coordinators serve as your dedicated point of contact.
No. Waymark extends your care team into the community to address social and behavioral health needs that are hard for you to manage within clinic visits. You remain the primary care provider and clinical decision-maker.
Waymark's care model is grounded in peer-reviewed research demonstrating that community health workers, multidisciplinary care teams, and predictive data science reduce hospitalizations and improve patient outcomes. Our clinical outcomes and technology performance have been published in NEJM Catalyst (2024), Nature Scientific Reports (2024), npj Digital Medicine (2025), and other peer-reviewed journals. View all research
Yes. If you have a patient you think could benefit from Waymark's support, contact us and we'll verify their eligibility and reach out to them directly. If the patient isn’t eligible for Waymark services, we’ll let you know.
Waymark works with all provider types, including large health systems, community health centers, and independent practices.
